Privacy Policy

1. Commitment to Data Privacy

At ReferBid ("we", "our", "us"), we take your privacy with paramount seriousness. This Privacy Policy details how we collect, handle, process, and safeguard your personal data when you interact with our platform at referbid.online.

2. Information We Collect

• Account & Identity Data: Name, personal email address, contact phone number, and LinkedIn public profile identifiers obtained via OpenID Connect.
• Employment & Professional Verification: Mentors provide enterprise work email addresses solely for one-time OTP domain verification. Work emails are never displayed publicly.
• Career Documents: Resume links, target job titles, and portfolios provided by candidates for session reviews.
• Technical & Session Data: IP addresses, browser user agents, and secure session cookies required for authentication and fraud prevention.

3. Payment Processing via Razorpay (PCI-DSS)

All payment transactions are processed securely through Razorpay Software Private Limited. ReferBid never collects, processes, or stores your credit/debit card numbers, CVVs, UPI PINs, or banking credentials on its servers. All payment credential entry is handled directly on Razorpay's encrypted, PCI-DSS Level 1 compliant infrastructure.

4. How We Use Your Information

• To facilitate, schedule, and verify 1-on-1 mentorship sessions between matched participants.
• To maintain escrow security, verify proof of session completion, and resolve disputes.
• To prevent platform abuse, multi-account bidding fraud, and spam.
• We do not sell, rent, or monetize your personal information to third-party advertising networks.

5. Data Retention & Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDP) and applicable global regulations, you hold the right to access, rectify, or request permanent erasure of your personal data. You may delete your profile and associated documents anytime from your account settings or by contacting support@referbid.online.

6. Grievance Officer & Contact

In accordance with the Information Technology Act 2000 and rules made thereunder, questions or grievances regarding personal data processing may be addressed to our designated Data Grievance Officer at support@referbid.online.